Shipping policy
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods & Delivery Times
We offer worldwide shipping. Delivery times vary depending on your location and the shipping method chosen at checkout:
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Standard Shipping: 10–20 business days
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Express Shipping: 5–10 business days
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Local Shipping (if applicable): 3–7 business days
Please note that delivery times are estimated and may vary due to customs, holidays, or unforeseen delays.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and the shipping method selected. Occasionally, we offer free shipping promotions for eligible orders.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Use this number to monitor the status of your shipment online.
5. Customs & Import Duties
International orders may be subject to customs duties, taxes, or fees imposed by your country. These charges are the responsibility of the buyer. Please check your local regulations before ordering.
6. Lost or Damaged Packages
If your order is lost or arrives damaged, contact our Customer Support within 7 days of delivery. We will assist you in resolving the issue, including a replacement or refund if applicable.
7. Address Accuracy
Please ensure your shipping address is correct and complete at the time of order. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.
8. Contact Us
For any questions regarding shipping, tracking, or delivery, reach out to our support team via our Contact Us page or email. We are here to help!